First up, Thank you for supporting White Fox Tattoos! 

We are a locally owned small business with tattoo artists who really care about making a difference for our clients and our community. The following studio terms and conditions help ensure we are all on the same page, so our clients know what to expect from us and what we expect from our clients to enable mutual respect, respect for everyone’s time, and so we can do our best work. We also know life happens and will always do our best to communicate promptly via text or email if things deviate, and also ask the same in return.

IMPORTANT: Please read our info and policies below and make sure you agree before you pay your deposit.

• Deposit Payments: These are done through our booking system Fresha via text or email, and are due within 3 days to reserve and secure your booking. If unpaid after 3 days, we will do our best to contact you first but note that your booking may be reallocated to another client. If you’re having trouble paying, need a bit longer to pay, or your link to pay has expired, please contact us ASAP through text or email so we can assist. Deposit payments are only via card through the above system, unless by prior arrangement, and may incur a 1.6% surcharge.
• Deposit Info and Cancellation /Reschedule Policy: A deposit reserves your appointment time and is deducted from the total cost of the tattoo at the end of each session. Multiple sessions will each require a deposit. Please notify the studio only by text, phone call, or email (not social media) at a minimum of 72 hours if you need to cancel or reschedule your appointment, as failure to give adequate notice may result in a loss of deposit.
• Design Fee Info and Policy: The design fee is added on with the deposit when an appointment is made, or the first appointment only for multiple session tattoos. This fee pays for the design only and is separate to any appointment deposit paid, it will not be deducted from the actual tattoo appointment itself. It includes one set of minor changes, and additional design changes will be charged an estimated fee based on size/ complexity, starting at $50. Significant changes or entire redesign will incur an additional new design fee. 
  If you wish to cancel your design, or make any changes you have to the initial consultation must be emailed or texted to us at least 2 weeks before your appointment booking date, so we can either refund your deposit if cancelling or alter your brief appropriately before any design work is undertaken.
• Design Process Info: Designs are available for custom tattoos (not flash, or provided by the client), we generally hold a consultation beforehand to discuss this, and we only do custom designs for booked appointments. All designs will be done and sent out via email only, and generally around 5-8 days before the booked appointment, subject to your artist’s schedule that week. We will always try to give you as much time as possible to review the design before your appointment & provide feedback, so will be in touch if for some reason there is any delays or issues.
  We want you to be happy and satisfied with your design so please be honest with feedback, and we will also be honest with what we can and can’t tattoo, and will always provide the best advice we can from our professional experience.
  Sometimes design emails end up in junk mail so please check there first if you are still waiting, and if no luck, contact us ASAP to resend for you.
• Super Important! All design fees and additional charges are; subject to artist discretion; calculated in good faith as a reasonable estimate of the time expected to complete the design; will be communicated to the client in advance; required to be paid in full before any design work or edits are undertaken; non refundable once design work has commenced; paid with the understanding that a design is not intended as a finished artwork in itself but serves as a guide to communicate between the artist and client the major elements of the tattoo.